Fitbit Download Mac Software Sync

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With the Music app on your Fitbit watch*, you can store and play several hours worth of your favorite songs and podcasts right on your wrist. After you download playlists to your watch, connect Bluetooth headphones or another audio device to listen to your tracks.

*This feature isn't available on Fitbit Sense, Fitbit Versa Lite Edition, or Fitbit Versa 3.

To download playlists to your watch, you need a computer with a Wi-Fi connection and the free Fitbit Connect app.
See How do I download playlists to my Fitbit watch? below for details on how to install the apps and download playlists

Seamless Cloud Sync. We understand that you want to cook with your tablet in the kitchen, manage your recipes on your computer, and take your phone with you to the grocery store. Paprika Cloud Sync allows you to seamlessly sync your recipes, grocery lists, and meal plans across all of your devices, so you can take your recipes everywhere. Fitbit provides access to daily data only; we're working with Fitbit to support intraday syncing - Since we don't have intraday data as of now, we're syncing all the data to 12:00 in a day. You can subscribe for Premium Auto Sync inside the app; subscriptions are billed monthly or annually at the rate selected depending on the subscription. The Fitbit app can also send information back to the Fitbit device during a sync. If another source collects fitness activity for the same account, the info downloads to the tracker to reflect the correct amount of exercise performed on that day. When you have a USB drive ready, insert it into to your computer and choose Start Download Process. When you have the USB drive ready, insert it into to your computer and choose Start Download Process. Follow the accompanying instructions on how to download the files and transfer them to your USB drive.

Keep in mind you can only transfer files that you own or don’t require a license.

For information on how to use the Deezer app to download playlists to your watch, see How do I listen to Deezer playlists on my Fitbit watch?

If you live in the United States, you can also use the Pandora app to download stations to your watch. For more information, see How do I listen to Pandora stations on my Fitbit watch?

What types of music and podcast files can I download to my Fitbit watch?

The music and podcast file types you can download to your watch depend on whether you use a PC or a Mac. Note that some older songs may not transfer due to copyright protections (known as DRM encryption).

PC:

  • MP3 files
  • MP4 files with AAC audio
  • WMA files

Mac:

  • MP3 files
  • MP4 files with AAC audio
Can I transfer songs I downloaded through streaming services?

You can transfer music you purchased. Currently, you can’t transfer songs you downloaded through paid streaming services such as Apple Music and Microsoft Groove. If you have a paid Deezer subscription, you can use the Deezer app to download playlists to your watch. For more information, see How do I listen to Deezer playlists on my Fitbit watch? If you live in the United States, you can also use the Pandora app to download stations for offline listening. For more information, see How do I listen to Pandora stations on my Fitbit watch?

How many songs and podcasts can I store on my Fitbit watch?

Store over 300 songs and podcasts on your watch depending on the file sizes. For example, a 60-minute podcast takes up more storage space than a 3-minute song.

To download music and podcasts to your watch, create at least 1 playlist of songs or podcasts in iTunes or Windows Media Player to download to your watch.

If you use iTunes, make sure you approve the app to share playlists with your watch:
Open iTunes on your computer > Edit > Preferences > Advanced > Share iTunes Library XML with other applications > OK.

To transfer the music to your watch, choose your device.

Mac

Part 1

Start here the first time you download playlists to your watch. If you previously downloaded playlists, skip to Part 2 to download new music and podcasts.

Connect to Wi-Fi

Make sure your watch and your Mac are able to be connect to the same Wi-Fi network:

  1. In the Fitbit app, tap the Today tab > your profile picture > your device image.
  2. Tap Wi-Fi Settings.
  3. Tap Add Network and follow the on-screen instructions to add your Wi-Fi network or check the Network list to make sure it’s already listed.
  4. Tap the network name > Connect.
  5. To see which network your computer is on, click the Wi-Fi symbol on your screen. Connect to the same Wi-Fi network as your watch.

If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?​

Install Fitbit Connect

Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library to your watch.

  1. On your Mac, go to fitbit.com/setup.
  2. Scroll down and click the option to Download for Mac.
  3. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.
  4. Click Continue to move through the installer.
  5. After the Fitbit Connect window appears, continue to Part 2.

Part 2

  1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth temporarily on your phone and computer.
  2. Plug your watch into the charger.
  3. In the Fitbit Connect window on your computer, click Manage My Music.
  4. If prompted, log in to your Fitbit account.
  5. On your watch, open the Music app and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.
  6. Wait a few moments for your watch to connect. Note this can sometimes take a minute or two.
  7. When prompted, follow the on-screen instructions on your Mac to choose the playlists you want to download to your watch. After you choose a playlist, the download starts automatically. If your playlist doesn't appear, click the refresh icon and try again.
  8. Note that if you take several minutes to pick your first playlist, Wi-Fi may disconnect to preserve your battery. Tap the Transfer Music button again to reconnect and continue choosing your playlists.

To see music transfer in action, watch our video (English only).

Windows PC

Part 1

Start here the first time you download playlists to your watch. If you previously downloaded playlists, skip to Part 2 to download new music and podcasts.

Connect to Wi-Fi

Make sure your watch and PC are connected to the same Wi-Fi network:

  1. In the Fitbit app, tap the Today tab > your profile picture > your device image.
  2. Tap Wi-Fi Settings.
  3. Tap Add Network and follow the on-screen instructions to add your Wi-Fi network or check the Network list to make sure it’s already listed.
  4. Tap the network name > Connect.
  5. To see which network your computer is on, click the Wi-Fi symbol on your screen. Connect to the same Wi-Fi network as your watch.

If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?

Install Fitbit Connect

Install a free software application called Fitbit Connect that lets you download music and podcasts from your iTunes Library or Windows Media Player to your watch.

  1. On your PC, go to fitbit.com/setup.
  2. Scroll down and click the option to Download for Windows.
  3. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.
  4. Click Continue to move through the installer.
  5. After the Fitbit Connect window appears, continue to Part 2.

Part 2

  1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth temporarily on your phone and computer.
  2. Plug your watch into the charger.
  3. On your computer, open Fitbit Connect and then choose Manage My Music.
  4. Click Personal Music.
  5. On your watch, open the Music app and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.
  6. Wait a few moments for your watch to connect. Note this can sometimes take a minute or two.
  7. When prompted, follow the on-screen instructions on your computer to choose the playlists you want to download to your watch. After you choose a playlist, the download starts automatically.
  8. Note that if you take several minutes to pick your first playlist, Wi-Fi may disconnect to preserve your battery. Tap the Transfer Music button again to reconnect and continue choosing your playlists.
How do I listen to music and podcasts on my Fitbit watch?

To listen to music and podcasts:

  1. After you download at least 1 playlist, connect a Bluetooth audio device, such as Fitbit Flyer headphones or a Bluetooth speaker, to your watch. For more information, see How do I connect Bluetooth audio devices to my Fitbit watch?
  2. Open the Music app on your watch and tap a playlist. If you downloaded multiple playlists, you may need to scroll down to choose the one you want.
  3. Tap a track and then tap the play button.
Open the music controls to change tracks or control volume. From any screen, press and hold the back button on your watch and swipe to the Music Controls screen instead of opening the Music app.
How do I delete or manage playlists on my Fitbit watch?

Choose to delete individual playlists or all personal music stored on your watch. Use your computer to choose which playlists to delete or use the Fitbit app on your phone to delete all music stored on your watch without needing to connect to Wi-Fi. Note that you can add new playlists and delete existing ones at the same time.

Delete Individual Playlists

  1. Plug your watch into the charger.
  2. Open Fitbit Connect on your computer > Manage My Music.
    Note that your watch and computer must be connected to the same Wi-Fi network.
  3. On your watch, open the Music app and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.
  4. Wait a few moments for your watch to connect. After your watch connects, on your computer screen you’ll see the list of playlists downloaded to your watch.
  5. Click the checkbox next to the playlist(s) you want to delete. The update will begin immediately.

Delete All Music

  1. In the Fitbit app, tap the Today tab > your profile picture > your device image.
  2. Tap Media > Personal Music.
  3. Tap Remove All Personal Music.
Why can't I download playlists to my Fitbit watch?

If you have trouble downloading your playlists, review the troubleshooting steps in Why can't I download music and podcasts to my Fitbit watch?

Do I need to have my phone nearby to listen to music and podcasts?

You can leave your phone at home. After you download your playlists and connect a Bluetooth audio device to your watch, you can listen to your tracks anywhere.

How do I control music on my Fitbit watch?

For more information about the music controls, see How do I control music with my Fitbit device?

MacWhy can’t I download my personal music playlists in Microsoft Groove?

Microsoft Groove doesn’t support third-party app access to your playlists. Instead, download playlists from Windows Media Player to your watch. Free chess programs downloads.

Why can’t Fitbit’s music service find my playlists?

If you store music outside of the Music folder on your computer, our music service may not find your files. Add your folders to the list of folders the music service searches so it can find your playlists.

To add folders:

  1. On your computer, open Fitbit Connect and choose Manage My Music.
  2. Click the gear icon in the top right corner > Advanced Settings.
  3. Click the + to add the folders where you store your music to the Music folders list and then click Ok.
  4. Check to see if our music service found your playlists. If not, you may need to add more folders.

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After you create a Fitbit account and set up your device, the data your Fitbit device collects syncs with your Fitbit dashboard.

For more information, see How do Fitbit devices sync their data? and Which phones and tablets can I use with my Fitbit watch or tracker?

Trackers and watches
Having trouble syncing with your iPhone or iPad? Try removing the Bluetooth connection between your phone and your Fitbit device:
*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

Download Fitbit Connect For Mac

Sync your Fitbit device automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

If your Fitbit device doesn't sync, follow the troubleshooting steps below depending on your device:

iPhone or iPad

Requirements

  • Your iPhone or iPad is running the latest version of iOS. To check, tap Settings > General > Software Update.
  • Your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
  • The Fitbit app is up-to-date. For more information, see How do I use the Fitbit app?
  • Your iPhone or iPad is connected to cellular data or Wi-Fi.
  • The Bluetooth setting on your iPhone or iPad is turned on. To check, tap Settings > Bluetooth .
  • Your iPhone or iPad isn't managing other Bluetooth connections. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. Turn off other Bluetooth connections when not in use.
  • If you use more than one phone or tablet to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.
  • Your Fitbit device is charged.

Troubleshooting steps

  1. Force quit the Fitbit app. For instructions see the Apple help article.
  2. On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. Open the Fitbit app.
  4. If your Fitbit device doesn't sync, restart it. For more information, see How do I restart my Fitbit device?
  5. Open the Fitbit app.
  6. If your Fitbit device doesn't sync, restart your iPhone or iPad. For instructions see the Apple help article.
  7. Open the Fitbit app.
  8. If your Fitbit device doesn’t sync, log in to your Fitbit account on a different phone or tablet and try to sync.
  9. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your iPhone or iPad and try to sync.
Android phone

Requirements

  • Your phone is running the latest version of Android OS. To check, tap Settings > About Phone or About Device > Android Version.
  • Your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
  • The Fitbit app is up-to-date. For more information, see How do I use the Fitbit app?
  • Your phone is connected to cellular data or Wi-Fi.
  • The Fitbit app is allowed to run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?
  • The Bluetooth setting on your phone is turned on. To check, tap Settings > Bluetooth.
  • You have location services turned on, and the Fitbit app has permission to access your location. For more information, see Why is the Fitbit app prompting me to turn on location services?
  • If you use more than one phone or tablet device to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.
  • Your phone isn't managing other Bluetooth connections. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. Turn off other Bluetooth connections when not in use.
  • Your phone doesn't have a syncing issue listed in What should I know about using the Fitbit app on my Android phone?
  • Your Fitbit device is charged.

Troubleshooting steps

  1. Force quit the Fitbit app, then reopen it.
  2. On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. If your Fitbit device doesn't sync, restart it. For instructions, see How do I restart my Fitbit device?
  4. Open the Fitbit app.
  5. If your Fitbit device doesn't sync, restart your Android phone.
  6. Open the Fitbit app.
  7. If your Fitbit device doesn't sync, uninstall and reinstall the Fitbit app.
  8. Open the Fitbit app.
  9. If your device doesn't sync, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
  10. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

Windows 10 phone or tablet

Requirements

  • Your phone is running the latest version of Windows 10. To check, go to Settings > System > Phone update.
  • Your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
  • The Fitbit app is up-to-date. For more information, see How do I use the Fitbit app?
  • Your phone is connected to cellular data or Wi-Fi.
  • The Bluetooth setting on your phone is turned on. To check, go to Settings > Devices > Bluetooth.
  • If you use more than one phone or tablet to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.
  • Your phone or tablet isn't managing other Bluetooth connections. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. Turn off other Bluetooth connections when not in use.
  • Your Fitbit device is charged.

Troubleshooting steps

Remove all other Fitbit devices from your account and try to sync. If your device still doesn't sync, contact Customer Support.

Windows 10 computer

Requirements

  • Your computer is running the latest version of Windows 10.
  • Your Fitbit device is up-to-date. For more information, see How do I update my Fitbit device?
  • The Fitbit app is up-to-date. For more information, see How do I use the Fitbit app?
  • Fitbit Connect isn't installed. To check, look for an icon with the Fitbit logo near the date and time on your screen. If you see this icon, uninstall Fitbit Connect using the same process you use to uninstall other programs.
  • The Bluetooth setting on your computer is turned on. To check, go to Start > Settings > Bluetooth. If you can't find this setting and don't know whether your computer supports Bluetooth, this blog explains how to check for Bluetooth compatibility. Note: If your computer doesn't support Bluetooth, purchase a wireless sync dongle from the Fitbit Store.

Troubleshooting steps

  1. From the Start menu, go to Settings > Bluetooth. Make sure you see your device on the list with the word “Connected” below.
  2. If your device isn't connected:
    1. Tap or click the device name and choose Remove Device.
    2. Make sure your device is nearby and wait for it to reappear in the devices list.
    3. When it does, tap or click the device again and choose Pair. The pairing process can take several minutes but when it's done the Bluetooth status should change to “Connected.”
  3. If your device is connected but won't sync, it's possible your computer's Bluetooth signal is weak or temporarily compromised. Try using the wireless sync dongle, available from the Fitbit Store.
  4. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
  5. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to sync.

Fitbit Software Download

Mac or Windows 8.1 Computer

Requirements

  • Fitbit Connect is installed. To check, look for an icon with the Fitbit logo near the date and time on your screen. If you can't find it, try the set up instructions again in How do I set up my Fitbit device?
  • Your device is connected to your Fitbit account. To check, log into your account on fitbit.com and click the gear icon image in the top right. You should see the name of your Fitbit device at the top. If you don't see your device listed, set up your device again. Click the Fitbit Connect icon > Open Main Menu > Set Up a New Device and follow the on-screen instructions.
  • If you're using a Mac and want to sync over Bluetooth, make sure Bluetooth is turned on. To check, go to System Preferences > Bluetooth > Turn Bluetooth On. If your computer doesn't support Bluetooth, you can purchase a wireless sync dongle from the Fitbit Store.
  • If you use more than one phone, tablet, or computer to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.

Troubleshooting steps

Note that your fitbit.com dashboard shows the time of your last successful sync—click the gear icon in the top right.

  1. Prompt Fitbit Connect to sync with your device:
    1. Click the Fitbit Connect icon and click Open Main Menu.
    2. With your charged Fitbit device nearby, click Sync Now.
    3. You may be asked to sign in to your Fitbit account, after which your device should sync. If you see a message saying your device can't be found, wake it up by pressing its button (most devices) or tapping it (Flex and Zip).
  2. (Mac only) If your computer has Bluetooth:
    1. Turn Bluetooth off and back on under System Preferences > Bluetooth. If syncing still doesn't work, your Bluetooth signal may be weak or temporarily compromised.
    2. Try using the wireless sync dongle, available from the Fitbit Store.
  3. Restart your device using the instructions in How do I restart my Fitbit device?
  4. If your device won't sync after the restart, next try uninstalling and reinstalling Fitbit Connect.
  5. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and try to sync.

If you can't sync to a compatible phone or tablet instead or your Fitbit device didn't come with a wireless sync dongle, contact Customer Support.

Scales

Fitbit Download Mac Software Sync App

Aria Air

Requirements

  • You have the Fitbit app open and on the Today tab on your nearby phone or tablet while you complete a weigh-in.
  • The latest version of the Fitbit app is installed on your phone or tablet.
  • The Bluetooth setting on your phone or tablet is on. To check, tap Settings > Bluetooth.
  • Your phone or tablet isn't managing other Bluetooth connections. If you have multiple Bluetooth products like speakers or headsets paired to your phone along with your Fitbit scale, you may have trouble using more than one at the same time. Turn off other Bluetooth connections when not in use.
  • If you use more than one device to sync, make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.
  • Your Fitbit scale's battery isn't critically low.

Troubleshooting steps

  1. Force quit and then reopen the Fitbit app.
  2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
  3. Turn your phone or tablet off and back on.
  4. Uninstall and reinstall the Fitbit app.
  5. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
  6. If your Fitbit scale still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

Aria & Aria 2

After weighing in on Fitbit Aria or Fitbit Aria 2, the scale should display a progress bar, followed by a check mark, which indicates the new measurement synced successfully.

If the scale doesn't sync, you may see one of the following error messages on the scale’s screen:

  • NO SYNC
  • WIFI Symbol with an “X”
  • WRONG PASSWORD
  • CONNECTION ERROR
  • CAN'T CONNECT
  • NO WIFI
  • WEAK SIGNAL
  • No error message, but the measurement doesn't sync to your Fitbit account

If any of these conditions occur, try weighing yourself again. If the scale successfully syncs, it may have been a temporary issue that doesn't require further troubleshooting. If the problem persists, try the following tips:

Fitbit Download Mac Software Sync Windows 10

  • Check that your router is on and working. If other devices are also unable to connect to your Wi-Fi network, restart your router.
  • Remove the batteries from your scale for 10 seconds, then reinsert them to restart your scale.
  • If you've made any changes to your network, such as a new router, network name, or password, see How do I reconnect my Fitbit scale to my wireless network?
  • Your scale may be too far away from your router. Several walls, floors, or objects between the scale and router can cause interference. Try moving the scale closer to your router.
  • The network may have too much traffic or there are too many other Wi-Fi networks nearby. Don't use public Wi-Fi to sync your scale.

If you still can't sync, contact Customer Support. For additional information on error messages, see Why isn't my Fitbit scale working?

Fitbit Mac Os

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